Achieving greater efficiency and integrating supply chain operations will be accomplished in a number of ways next year, from implementing new warehouse management systems to using multitemperature trucks to haul a variety of products in one trip. Several distributors also cited the increased importance of cross docking to their operations in 1998. Spartan Stores, Grand Rapids, Mich., for example, plans a cross-docking interface with its billing system that will allow the wholesaler to bill ...

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