The quality of fresh foods can make or break a conventional store, and the same holds true for online retailers. When shoppers cannot see, touch or smell the food, it's especially important for online retailers to make a good first impression - in cyberspace and in person at the point of delivery. In fact, winning customers' confidence is their No. 1 challenge, online retailers told SN. Yet it can be done with the first order of fresh produce that's as good as anything a shopper might ...

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