End of Store Services Predicted regarding supermarket retail trends sometimes miss the mark. Take, for example, the conjecture of one Midwestern store operator, who was featured in a 1968 SN cover story. He proclaimed that the industry would see the demise of store services by the end of the 1970s. Yet in 2002, perimeter services and extras are more important than ever to a growing number of retailers. Said the store operator in 1968: "The voice of the consumer says she wants more ...

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