BRENTWOOD, N.Y. -- William Lukeman, owner of a 20,000-square-foot IGA supermarket here, has gone beyond earning a nearly perfect score (99%) on IGA's operational assessment rating, one of the highest grades of any retailer since the assessment program was first initiated six years ago. Three years ago, Lukeman, now 41, invested in a failing grocery store that sorely needed remodeling. Working in conjunction with his distributor, Bozzuto's, Cheshire, Conn., Lukeman upgraded the store, ...

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