When it comes to technology, New England-based Shaw's Supermarkets can draw from a rich legacy of accomplishments. the first to implement a computer-assisted ordering (CAO) system. David Jenkins, its former chairman, is considered the "Father of ECR" for being the first industry executive to push the importance of the Efficient Consumer Response initiative. Far from resting on its laurels, Shaw's, based in West Bridgewater, Mass., has continued to apply technology at an industry-leading ...

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