MINNEAPOLIS -- Kiosks and self-checkouts are two ingre-dients in Lunds' new recipe for customer service. Lunds Food Holdings is a retailer that is well known in the industry for placing a premium on customer service, in both its eight Lunds and its 12 Byerly's stores. But the company's new Lunds "Store of the Future," opened three weeks ago in Plymouth, Minn., is a proving ground for in-store technology, using not only kiosks and self-checkouts, but an advanced point-of-sale system, ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive complimentary access to the SN salary survey data tables.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.