RETAILER SETTLES YEAR-2000 LAWSUIT
WARREN, Mich. -- Produce Palace, a food retailer here, received a $250,000 check as a settlement in the first year-2000 lawsuit brought by a merchant
FINE-TUNING LOYALTY PROGRAMS
Frequent-shopper programs are only just beginning to deliver on their immense promise to boost customer loyalty and hike profits -- key paybacks that
FUNNELING THE MESSAGE
Retailers have a dizzying array of choices for in-store marketing, and the pressure is high to make the right choice. Time-starved consumers are spending
QUESTIONING COMPLIANCE
Retailers are finally heeding the call to address the year-2000 issue as it affects their internal systems, but far too few have taken the next step,