As Haggen enters Southern California as a completely unknown entity to most consumers, it believes it can fill a niche that is not being filled there Bill Shaner, CEO of the company’s new Pacific Southwest division, told SN in an exclusive interview.
Once known as “Mr. Certified” before Certified Grocers morphed into Unified Grocers, 97-year-old Ben Schwartz still comes into the company’s offices two or three days a week to talk with anyone who needs his help or asks for his advice.
Consumers are bored with food, and retailers need to stretch their imaginations and create a “wow” experience to keep people coming back to shop, Phil Lempert, the Supermarket Guru and SN contributing editor, told listeners at the SN Health and Wellness Summit in Anaheim, Calif.
Natural and organic products are not fringe items anymore, and even ethnic operators have to be willing to make them available to customers who may seek them out, an executive at a Hispanic-focused chain told the SN Health and Wellness Summit in Anaheim, Calif., Thursday.
As consumers demand more fresh, natural and organic foods, retailers may encounter a need to devote more perimeter space to refrigerated products, according to a speaker at the SN Health and Wellness Summit.