For as long as there have been supermarkets, there has been the possibility of love. Making eyes over the mangoes in produce, flirting among the flank steaks at the meat case. Which way to the green M&M’s? The supermarket is fraught with romance.
Martha McAnespie has been in the supermarket business for 26 years. Big deal? You bet: She’s also 94 years old and knows a thing or two about customer service. Her advice to retailers is as refreshing as it is old-fashioned.