Whether focusing on personalized interactions in-store or hard-to-find items online, retailers are finding their specialized niche
Buying groceries from online outlets has become commonplace for many time-strapped shoppers, but where does this leave traditional retailers? A number of chains have launched their own websites or partnered with a big Internet presence such as MyNetGrocer. Others have committed to the in-store experience, focusing on what customers cannot enjoy with online shopping. Renowned for its item selection and personalized customer service, Lakeland, Fla.-based Publix Super Markets has decided to ...
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