The Food Industry Management Program at the University of Southern California’s Marshall School of Business said Friday it has named Cynthia McCloud as its director.

She succeeds Bob Hermanns, who died in February after five years as director. 

McCloud was previously EVP of business development for Market Metrix, a San Francisco-based company that provides feedback solutions for the hospitality industry. Earlier, she spent 15 years with Catalina Marketing as EVP, retail sales and marketing, in the U.S. and EVP and director in Europe following 18 years with Vons.

She is the fifth director of the USC program and the first woman. She was also a 1990 graduate of the Food Industry Management Program.

According to USC, McCloud specializes in building highly effective collaborative teams; developing future leaders through self reflection, motivation and education; and creating innovative solutions through technology.


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“The industry is changing faster than ever,” McCloud said, “and I am passionate about building awareness in the food industry around proactive strategic solutions, innovative new technologies and competing differently and more aggressively for share of consumers who have many options for what they buy and where they shop.”

The Food Industry Management Program at USC, established in 1958, selects a maximum of 35 students annually from a range of companies in the food industry to participate in a 14-week program designed to improve their management skills.

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