ORLANDO, Fla. — H.E. Butt Grocery Co., San Antonio, has made its stores accountable for the products that become unsaleable at the store level as part of a program to reduce the chain’s total level of unsaleables, said Ted Lechner, reverse logistics manager. Stores are instructed that “if a product is shipped to you damage-free and if you damage it within your four walls, don’t rotate it or it goes out of date, there’s some accountability,” said ...

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