SCARBOROUGH, Maine — Hannaford Bros. here uses a scorecard system to track the performance of its distribution centers across a variety of metrics, including finances, productivity, employee safety, accuracy, maintenance and sanitation. The scorecard “stimulates conversations and action planning around what is important,” said Gerry Greenleaf, vice president, distribution, Hannaford Bros., earlier this month at the Supply Chain Conference, sponsored by the FMI-GMA Trading Partner Alliance. ...

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