MILWAUKEE — Roundy's Supermarkets here will implement the Store Ops-Center task management system from Opterus, Toronto.
The system will be used to distribute all store communications for daily and weekly activities such as price changes, merchandising plans, corporate news, product recalls and many other uses.
"We selected Opterus because it provides us with a single channel for communications that allows us to communicate objectives across the enterprise, in addition to streamlining and monitoring execution," said John Boyle, group vice president, Roundy's, in a statement. "In the past, we had been killing the stores with redundant information and requests via email. We had no way to monitor which stores were reading email messages, which stores were taking actions to complete directives, and no visibility as to which stores were compliant with those activities."
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