AUSTIN, Texas — Along with serving as a platform for retailer compliments and accolades, social media is also an outlet for complaints. Whole Foods Market, Austin, Texas, found that out the hard way when a Facebook group formed in response to Chairman and Chief Executive Officer John Mackey's opinion piece in the Wall Street Journal denouncing government's involvement in health care. One boycott member, “Charlie,” wrote about how he has boycotted his local Whole Foods store in Palm Beach ...

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