Once viewed as a way to save on labor, deli kiosks are getting a shot at many chains known for personal service
For all of their advantages, when self-service ordering kiosks first began emerging in supermarket delis a few years ago, these machines seemed primarily geared toward large chains looking for a way to supplement their service departments without hiring more people. Small chains that prided themselves on service, on the other hand, seemed to have little need for them. But, as shoppers have become more familiar with touchscreen interfaces, and have become more accustomed to using kiosks in ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive complimentary access to the SN salary survey data tables.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.