NEW ORLEANS — True leaders have some very clearly defined qualities, and one of the most important is being a good communicator, Harold Lloyd, consultant, author and former supermarket retailer, told his audience at the International Dairy-Deli-Bakery Association's 2008 Seminar & Expo here earlier this month. He quickly pointed out that good communicators aren't usually born that way. They develop their skills. Good communication entails much more than just the words spoken, Lloyd ...

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