ST. LOUIS — Schnuck Markets had its seafood managers steaming and poaching fish at an all-day seafood school earlier this month. Like many other retailers, Schnucks has recognized a strong, positive correlation between a knowledgeable front-line team and keeping customers coming back. Its seafood school is just one way the company immerses its managers and associates in product knowledge to help them deal more effectively with their customers. An annual event at Schnucks, the seafood ...

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