Independent’s Loyalty Program Not Solely Card Dependent

Nov 11, 2009 6:00 AM


     ShareThis     

WOODBURY, Conn. — LaBonne’s Market, a three store operator here, has launched “LaBonne’s Great Rewards” loyalty program, powered by Market Basket Rewards, Troy, Mich.

But the program does not require shoppers to carry a card in order to receive sale prices. “That’s the big box store thing,” said owner Bob LaBonne Jr., “and we wanted to differentiate ourselves, not follow them.”

Shoppers will use the card to earn one point for every dollar they spend; they can redeem points for over 1,000 gifts by calling, writing, or clicking through LaBonne’s website during the promotion, which will last for 24 weeks.

Card holders will also receive non-advertised offers via email, as well as information about upcoming events and offers based on their purchase preferences.

LaBonne Jr. hopes to make shoppers accustomed to looking for their email and the web for his weekly advertised specials and key messages. “The only way I’m ever going to decrease my advertising budget is to train shoppers to get my ad online,” he said.

Read More of Today's Headlines

Read More of Today's Headlines



Acceptable Use Policy
blog comments powered by Disqus

Subscribe / Renew to Supermarket News

Supermarket News

The most reliable source of industry news and insight...in print and online.


WH Refresh Blog

Bob Vosburgh Bob Vosburgh:

Most Viewed News

Read More News

SN Editorial Videos

The Lempert Report

Marketing analysis, issues and trends from supermarket industry analyst Phil Lempert.

New Products Hits and Misses

Product reviews from supermarket industry analyst Phil Lempert.

The Role of Technology at Save Mart Supermarkets

Aashish Chandra, senior director of IT Save Mart, talks about his company's approach to technology.

SN Sponsored Videos

Pan-Oston Mobile Innovation Centers Tour

The Supermarket Guru shows the front-end technology you can experience during the tour.

View All

Articles by Market
Retail/Financial
Executive Changes
Grocery/Center Store/
Brands
Health & Wellness
In-Store Bakery/Deli/Meals
Logistics
Marketing
Meat/Seafood/Dairy
Nonfoods/Pharmacy/HBC
Produce/Floral
Specialty/Ethnic
Technology

Quick Poll

Key Issues & Topics
Food Safety/Recalls
Legislation/Regulations
Sustainability/Green
More Topics
Resources
Profiles & Rankings
SN Awards
SN Data
White Papers/Studies
Webinars
Trade Show Calendar
Subscribe to SN
Total Access Blog
WHRefresh Blog

Upcoming Events

View More Upcoming Events

Subscribe to SN

Subscribe to SN Newsletter

In-Depth News Stories

Latest SN Cover

Subscriptions

Get access to print and / or in-depth online conent.

Register Here

newsletter image

SN Free Daily Update

The food trade's leading daily news service.

Register Here

Retailers Temper Outlooks

The recession may be over but so too is the post-recession rebound.

More Real Estate Opportunities Open Up

For supermarkets looking for additional locations, it's a renter's market out there.

Stop & Shop, A&P in Ad Fracas

Price wars between supermarkets are tumbling off the shelves and into courtrooms.

Subscribe to SN's Content Today!

Subscribe to SN's Content Today!

Corporate Finance

Read in-depth coverage of quarterly reports.

Marketing Trends

New promotions, new pricing, new products.

Subscribe to SN's Content