Ad Group Critical of Wal-Mart Claim
Jun 23, 2009 6:00 AM
WASHINGTON — The National Advertising Division of the Council of Better Business Bureaus told Wal-Mart Stores yesterday that it should stop running TV ads claiming customers can save $700 a year by shopping its stores.
The admonition came after a complaint by San Antonio-based H.E. Butt Grocery Co. Wal-Mart said the savings were based on a 2007 study by Global Insight Inc. and that it was no longer running the ads, but the NAD said the message was misleading.
The NAD, which acts as a self-policing group for the advertising industry, said it found that another claim by Wal-Mart that its prices were "unbeatable" should include more conspicuous price comparisons, although the specific complaint about those ads was found to be without merit.
“We disagree with NAD’s determination that our $700 grocery savings claim was not adequately substantiated,” a Wal-Mart spokeswoman told SN yesterday. “Although we are not currently running this particular spot, we firmly believe that this claim is well-supported by the Global Insight study, and that the advertising clearly communicated the claim and the basis for the claim.”
She said the company was “pleased” that the “Unbeatable Prices” claim was substantiated.
H-E-B could not be reached for comment.
Read More of Today's Headlines
Read More of Today's Headlines
Acceptable Use Policy blog comments powered by Disqus
Subscribe / Renew to Supermarket News
The most reliable source of industry news and insight...in print and online.
- Subscribe Today and gain instant access to the online SN Archive
- Renew
- Sign up for email newsletter
advertisement
Rick Brindle
View All Online Grocery Questions
Diane Tielbur
View All Occasion Based Marketing Questions
Viewpoints
advertisement
Most Viewed News
SN Editorial Videos
The Lempert Report
Marketing analysis, issues and trends from supermarket industry analyst Phil Lempert.
The Role of Technology at Save Mart Supermarkets
Aashish Chandra, senior director of IT Save Mart, talks about his company's approach to technology.
SN Sponsored Videos
Pan-Oston Mobile Innovation Centers Tour
The Supermarket Guru shows the front-end technology you can experience during the tour.




ShareThis

David Orgel: 







