Offering fresh and prepared foods in a convenience store raises the level of customer expectations and can boost sales, Rich Niemann 3rd told a workshop audience Monday during the annual convention of the National Grocers Association in Las Vegas. When Niemann Foods, Quincy, Ill., decided to reassess its Harvest Markets convenience-store division a few years ago, “we realized what we were missing was fresh and prepared foods. Fresh is important. It sets the tone for what customers ...

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