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Supervalu's Dimos: Accelerate Pharmacy Changes

While the pharmacy industry is taking many proactive steps to protect its interests and promote its value, time is growing short to accomplish this, said Chris Dimos, president, Supervalu Pharmacies, Franklin Park, Ill. Dimos was the chairman and opening speaker at the Pharmacy & Technology Conference of the National Association of Chain Drug Stores, Alexandria, Va., here last week. At past

SAN DIEGO — While the pharmacy industry is taking many proactive steps to protect its interests and promote its value, time is growing short to accomplish this, said Chris Dimos, president, Supervalu Pharmacies, Franklin Park, Ill.

Dimos was the chairman and opening speaker at the Pharmacy & Technology Conference of the National Association of Chain Drug Stores, Alexandria, Va., here last week.

At past meetings, Dimos said he often heard: “The time is now.” However, he noted, “I think is the time is almost over. We really have to drive to change, because I don't believe that the industry or the profession or the business of pharmacy is going to be able to allow much more time in order to change.”

The rate of change affecting pharmacy was “huge” in the past year.

“If the rate of change outside your business is greater than the rate of change inside your business, you are headed for a very bad destiny,” he said. “We have to have a greater rate of change inside our profession, industry and businesses, or our opportunity will be lost.”

This is as true for supermarkets as other players in the pharmacy business, he told SN. “Some supermarkets got into the pharmacy business as a convenience, but it has quickly turned out that it is a profession — and that it is an integral part of their overall business, and their overall success,” Dimos said.

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