New York-based FreshDirect was rated to provide the best customer experience in a study by ecommerce service provider Fluid and presented in a conference call on Internet grocery by Wells Fargo on Monday. FreshDirect, an online-only grocer that delivers to the New York and Philadelphia metro areas, was rated as having a strong user experience, a grocery-centric presentation and strong product quality. It was also the only online grocer tested that offered wine recommendations based on ...

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