A good start might be replacing those self checkout lanes.
The amount of theft that goes on is unbelieveable. Either that or allow the person monitoring the 8 lanes to actually monitor them, not bag groceries or stock merchandise.
Customer convenience items -- hours open and service for customer are already implimented plus US type convenience food items seem to go a long way towards success!
Depends on whether they completely remove all of the Tesco Brit's that are in the office, and adopt a Southern California approach to retailing.
Being part of the leadership team they brought in from Trader Joe's - they wouldn't listen...really unfortunate from all that we sacrificed!
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