Supermarket video specialists expecting a return to business as usual in 2001 may instead find it harder than ever to plan for the future. With market traditions dropping like dot-coms throughout 2000, many in the industry feel all bets are off in forecasting a video business model that has progressed from evolution to revolution. "In trying to predict next year, you're really looking into a muddy crystal ball," said Kirk Kirkpatrick, vice president of marketing, WaxWorks/VideoWorks, ...

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