SEATTLE -- A data mining tool adopted by Associated Grocers-Seattle here has cut invoicing credits requested by its retail members by half as a result of identifying and analyzing delivery problems. The tool, called Pivotlink, recently purchased from SeaTab Software, Bellevue, Wash., has enabled AG Seattle to identify "where in the delivery chain we've had issues so we could provide better service to our retail customers," Gene Puhrmann, chief information officer for AG Seattle, told SN. ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Registering for content on Supermarket News will give youINSTANTaccess to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’sFREE, easy and quick. What are you waiting for!In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been grantedfreeaccess to SNwe ask that youregister now.We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.