You hit the nail on the head with your comment about merchandising nonfood categories ["These Nonfood Strategies Can Recapture Lost Sales, SN, May 16, 2005, Page12]. I have been in this business for 39 years and the attitude towards nonfood by operations people is the same today as it was when I first started. I am always amazed that operations almost never takes a positive look at the total picture. It always puts grocery first and generally what space is left goes to nonfood. In new store ...
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