There is no substitute for proper training and team effort to cut down on the most pervasive area of in-store loss: employee pilferage and mistakes. Retailers interviewed by SN said success in combating employee shrink hinges largely on taking proactive steps that involve several distinct areas within the business, such as enhanced training, use of loss-prevention software or systems, and involvement of human resource departments. By leveraging all three of these tactics, retailers can ...

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