While many retailers have invested in intranets and portals meant to deliver information to employees and managers at store level, few have developed external portals giving their suppliers real-time, Web-based access to company data. The most famous example of an external portal supporting suppliers is Wal-Mart Stores' Retail Link. Other food distributors known to be developing external/internal portals include Unified Western Grocers and Hannaford Bros. In addition, some third-party ...

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