CHICAGO - Strong store managers who are able to clearly articulate the company's goals to their workers and drive performance that exceeds projections should be rewarded and empowered, retailers said at the Food Marketing Institute show here last week. "Once high performance is defined at the store level, it should inform the people upstream [middle and upper management] when to get out of the way and let great performers do what they do best," said Bill McEwan, president and chief ...
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