BENTONVILLE, Ark. - It was a fix-it year for Wal-Mart Stores here, which tried new tactics to cope with mounting external and internal problems. In 2005, the $285 billion retailer fought back against increasingly well-organized critics with a massive public relations effort. H. Lee Scott, Wal-Mart's chief executive officer, embarked on a nationwide speaking tour, while the company plowed millions into television and print ads defending its wages, benefits and track record as a corporate ...

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