ORLANDO, Fla. -- Staying in touch with customers as they shop the bulk displays and salad coolers has emerged as a key factor in keeping produce sales climbing, according to department managers who work at store level. To develop good relations with customers, it's become crucial to have knowledgeable staffers in the department as many hours a day as possible, the produce managers agreed. They also emphasized that communication between managers and staff is an important prerequisite. That ...

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