In "The 10 Rules of Sam Walton," a new book outlining the guidelines established by Wal-Mart Stores' legendary founder, Rule No. 4 reads, "Communicate with people and show you care."
When it comes to its suppliers, Wal-Mart has embraced that rule, especially the communication part. The Bentonville, Ark.-based global giant is famous for establishing electronic lines of communication, notably its Retail Link extranet, which gives suppliers daily SKU-level and store-level updates on POS ...
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