DALLAS -- Eatzi's here has concluded a survey that, among other things, asked customers to comment on the promptness of service at the restaurant/retail food store hybrid. Using a questionnaire, the survey asked customers how long they have to wait in line for their food and how long they have to wait at the checkout to pay for it. This is the first time Eatzi's has formally asked customers about their typical waiting times, although its managers had conducted a survey of customers ...

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