PORTLAND, Ore. -- Looking to cut labor costs and keep pace with volume, Fred Meyer Inc. here is installing an interactive voice response telephone system for prescription refills at a number of its pharmacies. Dave Schulberg, vice president and director of pharmacy, announced the rollout during a presentation at the Food Marketing Institute's Supermarket Pharmacy Conference in Seattle late last month. The IVR system will be up and running in the next couple of months, he said. "We're ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Registering for content on Supermarket News will give youINSTANTaccess to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’sFREE, easy and quick. What are you waiting for!In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been grantedfreeaccess to SNwe ask that youregister now.We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.