One of the most important technology initiatives in the world today affecting retailers and their trading partners is data synchronization -- a fancy way of saying getting the data straight, making sure the information about ketchup that the supplier has is the same as that used by the retailer. Why is this important? For one thing, when data are out of sync, retailers don't know what they're being billed for and don't know how much they really owe their suppliers. It's an issue that costs ...

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