SAN ANTONIO -- The advent of instant communications will have a far-reaching impact on the supermarket business, said Robert Loeffler, president, e-commerce and customer marketing, H.E. Butt Grocery Co., here. "As we go from data processing to instantaneous information, the change is going to be the same order of magnitude that we saw going from no data processing to data processing," Loeffler said, speaking at the Food Marketing Institute's IT Leadership Forum, which also was held here last ...

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