LINCOLN, Neb. -- One of the things B&R Stores here does best is listen to its 2,200 associates. Through surveys and encouraging employees' suggestions, the company has responded with a number of incentive and motivational programs that Pat Raybould, president of B&R Stores, says has become integral to the retailer's success. It has improved overall employee retention and lowered the company's turnover rate. The Next Generation and Advanced Next Generation are a series of management ...

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