If there has been any redeeming feature to the colossal headache known as the year-2000 problem, it has been to spotlight just how important information technology is to all aspects of the supermarket industry. IT has proven its importance not only in traditionally technology-rich areas like the point-of-sale and electronic marketing, but also in the distribution center, where warehouse-management systems make accurate, high-speed picking logistics possible. IT's transportation role is also ...

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