GRAND RAPIDS, Mich. - At Meijer here, IT never operates in a vacuum. Though not always the case in the past, the 171-store supercenter operator now takes great pains to ensure that its IT department operates in lockstep with all of the business-side departments in the company, such as merchandising, distribution or retail operations, said Tom Nakfoor, Meijer's vice president of merchandise planning and supply chain. By fitting IT tightly to business objectives, Meijer insists that ...

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