As the U.S. food industry adopts the principles of Efficient Consumer Response, other businesses are doing similar things. Some have found answers that may apply to the food industry, too. Here's a suggestion for the customer-aware executive in the food industry who meets the following criteria: You are male. You need a suit (or sport coat). (Note: If you do not meet these criteria, find someone who does and drag him along.) The suggestion: learn from a personal experience. The Men's ...

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