How will technology influence the way consumers shop for groceries over the next five to 10 years? One way to find out would be to visit Green Hills, a one-store independent based in Syracuse, N.Y. The store's owner, Gary Hawkins, has already earned a reputation as an expert in loyalty marketing who has written two books on the subject while operating an international consulting business. Beginning this week, Hawkins is taking the store to a new and unprecedented level with a ...

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