Operators Like New McDonald's System .'s new back-of-the-house design to improve service and food quality is meeting with positive reviews from franchisees who have installed various components of the system since its introduction a year ago. The redesigned work spaces include to-order cooking stations that replace holding bins and heat lamps and high-tech toasters that increase the output of buns and bagels by 43 seconds. The drive-through, which accounts for more than half of the chain's ...

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