Upgrading point-of-sale systems to launch frequent shopper programs and expand electronic payment options are at the top of the information systems priority list for many retailers in the year ahead. "We are beefing up our front end. We are working on a sophisticated frequent shopper program that will tie into our electronic payments network switch," said Jerry Johnson, vice president of management information systems and chief information officer at Abco Foods, Phoenix. "We have two major ...

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