INDIANAPOLIS -- When it comes to attracting and retaining employees, floral department managers agree training and incentives are as key to a healthy bottom line as inviting price points and merchandise displays. The right hire, who pays for training, where incentives come from and state regulations regarding floral designers also come into play when managers seek to boost sales, they said. The panel was convened during last week's Super Floral Show at the Indiana Convention Center, where ...

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