Opinions vary widely about kiosks' ability to achieve marketing goals. Among retailers who are the most enthusiastic about kiosks' possibilities are those who have achieved impressive results offering clipless coupons via the in-store units, including Cub Foods, Edina, Minn., and G&R Felpausch, Hastings, Mich. Other retailers are finding that kiosk success can also be achieved by making a variety of customer-service and solution selling options available through the freestanding units, ...

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