LAS VEGAS -- Retailers are using a variety of methods to enhance the customer experience in the deli, a panel of supermarket executives revealed during an informational session at the International Dairy-Deli-Bakery Association's annual seminar and expo. The panel, moderated by Harold Lloyd, president, Harold Lloyd Presents, Virginia Beach, Va., profiled strategies ranging from time-saving initiatives that reduce peak-hour lines, to premium-level proprietary items that make the retailer a ...

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