BELLEVUE, Wash. -- According to a new study from The Customer Respect Group here, 39% of retailers across distribution sectors share online customers' data with business partners without seeking permission. The Customer Respect Group, a research and consulting firm that focuses on how companies treat their customers online, reported this finding in its "Spring 2004 Online Customer Respect Study" released last month. The study ranked 52 retailers that are among the largest 1,000 U.S. ...
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