To serve or not to serve? That question is on the minds of many supermarket seafood managers today, as some stores make the switch from full-service departments to self-service. It is not an easy question to answer, said retailers and industry experts. Full-service is perceived as more costly, but also as more likely to generate sales for an important category, one with which consumers often need some encouragement. Self-service counters are increasingly being considered as generating ...

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