In an era of tight labor, supermarkets are relying more on third-party merchandising services. As a result, the nature of the relationship between retailers and the companies is changing. "With retailers experiencing turnover of 60%, it's very difficult to train and re-train everybody," said Jim Hall, president of Advanced Retail Merchandisers in Lakeland, Fla. "They are going to rely on service merchandisers to come into their stores and form a sales-driving relationship." Some retailers ...

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